Privacy policy
This Privacy Policy governs and applies to anyone accessing or using the website www.karuppwear.com, our mobile applications (if any), blogs, social media pages, and any other websites or platforms (collectively, the “Site”) owned or operated by Karuppwear (“we”, “us”, or “our”).
Karuppwear respects your privacy and is committed to protecting your personal information. This policy explains what information we collect, how we use it, and the choices you have regarding your data.
1. INFORMATION WE COLLECT
We collect personal information only when you voluntarily provide it to us through our website, email communication, purchases, or other interactions.
We may collect:
Name
Email address
Phone number
Shipping and billing address
Payment details (processed securely via third-party payment gateways)
Order history and shopping preferences
Account login details
Social media interactions and customer reviews
Our servers may automatically collect non-personal information such as:
IP address (logged anonymously)
Browser type and device information
Pages visited and time spent on the site
This data is used only for analytics, security, and improving user experience.
2. PERSONAL INFORMATION YOU PROVIDE TO US
You may provide personal information when you:
Place an order
Create an account
Contact customer support
Participate in promotions, contests, or surveys
Submit reviews or user-generated content
Interact with us on social media
Payment-related information is collected only to complete transactions and is handled securely by trusted payment partners.
3. WHY WE COLLECT YOUR INFORMATION
We collect personal information to:
Process and deliver your orders
Manage your account and customer support requests
Improve our products, services, and website experience
Communicate order updates, offers, or service-related messages
Analyze trends and customer preferences
4. CONSENT & LEGAL BASIS
By using our website, creating an account, or making a purchase, you consent to the collection and use of your information as described in this Privacy Policy.
Sensitive information is handled with additional safeguards and governed by applicable laws in India.
5. RECORD KEEPING
We may retain your personal information for:
Order fulfillment and customer service
Accounting and compliance purposes
Legal obligations
Improving product performance and marketing effectiveness
We only retain data for as long as necessary and permitted by law.
6. HOW WE PROTECT YOUR INFORMATION
We take reasonable technical and organizational measures to safeguard your personal information, including:
Secure servers and encrypted connections
Restricted access to personal data
Trusted third-party service providers
Despite best efforts, no system is 100% secure. However, we continuously work to protect your data from unauthorized access, misuse, or disclosure.
7. SHARING OF INFORMATION
Karuppwear does not sell or rent your personal information.
We may share limited information with:
Payment gateways
Shipping and logistics partners
Technology and analytics service providers
These third parties are permitted to use your data only to perform services on our behalf.
8. LEGAL DISCLOSURE
We may disclose personal information if required by law, court order, or government request, or to protect our legal rights.
In the event of a merger, acquisition, or business transfer, customer data may be transferred as part of the business assets, subject to this Privacy Policy.
9. ACCESS & CORRECTION
You have the right to:
Access your personal information
Request corrections or updates
Request deletion where legally permissible
We may verify your identity before processing such requests.
10. THIRD-PARTY LINKS
Our website may contain links to third-party websites. Karuppwear is not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.
11. USER-GENERATED CONTENT
Any information you voluntarily post publicly (such as reviews or social media comments) may be viewed and used by others. Karuppwear is not responsible for information you choose to make public.
12. CHILDREN’S PRIVACY
Our website is intended for users aged 13 years and above. We do not knowingly collect personal information from children under 13. If such data is discovered, it will be promptly deleted.
13. CHANGES TO THIS POLICY
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and continued use of the site indicates acceptance of those changes.
14. CONTACT US
For questions, concerns, or requests related to this Privacy Policy, please contact us at:
